Reservations are required for events since the location only makes the number of meals that we order. We cannot guarantee space for walk-ins. If you require a vegetarian meal, you need to state this at the time you make your reservation; however, all vegetarian meals are "Chef's Choice." All meals need to be ordered in advance and substitutions will not be available the day of the event.
All of our meeting announcements include a reservation deadline and the statement that we cannot accept cancellations after that time. This is because our contract with the location requires us to guarantee the number of meals we need to order at that time. Once we place the guarantee, we cannot lower our count. Therefore, we are billed for all meals we order at the time of our deadline whether we end up using them or not.
Our chapter by-laws state that members are responsible for payment of expenses incurred on their behalf by the Chapter when they have indicated their intention to participate in Chapter activities. We understand that scheduling conflicts do arise, clients suddenly appear, people do get sick and sometimes the weather isn’t the best for driving. However, please understand that if you have placed a reservation and not cancelled it by the deadline, so long as the program is held, you are responsible for the cost of your reservation.
If you have any questions regarding this policy, please contact Chapter Business Manager Elliot Campbell at email@example.com or 513-446-4700.