Fahlgren Mortine - Dayton, Ohio

Position: Account Director

The Account Director provides leadership for assigned accounts and is responsible for client relationships, projects and deliverables. This individual will primarily support the agency’s relationship with a Fortune 500 global technology and engineering company.


  • Accountable to maintain and grow assigned client relationship(s)

  • Establishes and grows relationships with client’s senior management team members

  • Manages internal team activity to ensure timely delivery of products and services to accounts

  • Effectively communicates client issues with appropriate agency partners

  • Seeks out new opportunities within existing clients; accountable to participate in and support agency new business; actively participates in agency new business efforts; may be a member of the new business pitch team

  • Monitors trends to deliver clients the best integrated marketing and communications results

  • Ensures customer satisfaction and financial performance management on assigned accounts

  • Collaborates with senior team leaders and others to bring best solutions and expertise to the client, and to develop relationships and strategies to grow the client’s business with the firm

  • Builds positive relationships with and acts as a liaison between colleagues, clients and the media

  • Supports the organization by adhering to consistent standards for client financial performance, including timely input on projected work, billing, and other administrative duties


  • 10 or more years of marketing and communications experience; preferably working in an agency setting

  • Results-based experience in business-to-business (B2B) marketing and communications

  • Track record of successful integrated campaign management including support of trade shows and events

  • Must have strong analytical and strategic skills

  • Excellent presentation skills

  • Strong Microsoft office skills

  • Experience leading account and/or project teams

  • Experience with organic growth of accounts or projects

  • Experience managing multiple projects and prioritizing

  • Ability to manage conflicts and difficult situations

  • Extremely organized and detail-oriented

  • BA/BS in related fields

To apply, please submit your cover letter, resume and salary requirements for this position here: https://careers-fahlgrenmortine.icims.com/jobs/1417/account-director/job.

Please, no phone calls. Relocation assistance will not be provided.

Fahlgren Mortine is an Equal Opportunity Employer.